What is the weather cancellation policy?
If the activity is cancelled due to bad weather, and you cannot reschedule, you will be issued a full refund.
Where is the departure point for this tour?
Check-in instructions will be included in your activity confirmation email.
Where can I park?
There is free parking at the location where this tour departs, follow the signs for dolphins upon arrival.
When do I need to arrive for check-in?
Please arrive 30 minutes prior to your actvity taking place. Your departure time will be listed on your confirmation email.
Can you accommodate more than 6 guests?
This tour operates on 3 different boats and each boat can take up to 6 guests. If you have a group with more than 6, we can simply put you on two different boats. Typically we are able to take multiple boats to the same areas.
It is your responsibility to make sure you are aware of and understand all restrictions pertaining to this tour before booking online or over the phone. It is your responsibility to ensure that you are medically qualified and within any limits listed below in order to participate in this activity. No refunds will be given to those who reserve a spot and can not participate due to the restrictions listed below. For more information please read our cancellation policy and terms and conditions page or call our staff with any questions regarding your ability to participate.
Key West Dive Center is always interested in your tour experience with us. We hope you enjoyed your tour and love to hear comments.
I have been to the Bahamas many times, but Wild Dolphin Encounter and Snorkel is one of my favorite trips! It includes everything that everyone should do here. As a Bahamas veteran, I can say only the best about this experience!
Thanks to the professional guides! I was a bit worried about kayaking because I had never done it before, but the instructions were great and I had such a good time!
The best way to discover nature! ( ͡° ͜ʖ ͡°)